We seem to be struggling to get the economy back on track and there are a lot of clever people looking for solutions. Caroline was updating our 2020 calendar earlier with the public holidays, our regular team meeting dates, my speaking commitments, our days off due to...

We use words all the time to get what we want but, in many cases, we take for granted that people attach the same meaning as we do to particular words. In business, we regularly make reference to a team's value system.  We are inclined to use words like trust,...

Is there one thing that, when done, will lead to success? ... yes! TEAMWORK   The problem is that a team requires three things: A common goal. Working together. A group of diverse people. For a goal to be common it requires a bare minimum of three things: The...

During a debrief of an experiential activity, it can be said that the difference between constructive behaviour and destructive behaviour is a choice.  It is clearly a choice. As the facilitator, I can see people choosing a particular approach and others choosing an...

I'm more of a rough spreader of jam on toast while I know people that are particular about ensuring an even spread and that all the corners are covered in full.  This blog however is not about spreading toast, but it is about those times when we use the term...

I love getting positive feedback from people after a programme I have run.  Comments like “it has helped me in all aspects of life”, “I have achieved so much more since implementing the 'Stop'” and “the impact on our bottom line has been noticeable”, are all...

If we truly value our customers, then we should be mindful about what we tell them and what commitments we make to them.  This information will and should be used by them in the making of their own plans and in formulating any knock on commitments to their own...

I picked up a copy of the Business Day at the airport and noticed a headline "Brait share price tanks on debt plan for UK chain".  Another bit of bad news for Brait and another bit of bad news for a JSE listed share. We really do need some good news Recovery will...

Overcast conditions make it impossible to appreciate the splendour of blue skies during the day and the magnificence of the stars at night.  I think it is even possible to forget that the blue sky and the stars are there, when all we can see are clouds.  For those...