Can you articulate your goals 12 months from now and can you clearly explain how you are going to get there? This...

Most people I have met believe that how you treat your customers is different to how you treat your suppliers. The...

The need to get back to the basics - what a wonderful idea and, when people say such things in team meetings or at...

This past weekend I had the honour of presenting at the annual Les Nouvelles Esthetiques Spa Conference 2017. The Spa...

When facilitating it is important to listen.  Listen to what the person or the team says is troubling them and then...

I am currently sitting in seat 6D on a Mango flight to Johannesburg.  The expected flight time is 1 hour and 33...

21 years of facilitation and still the question gets asked - Does team building work? It is a great question and an...

I have heard some worrying comments from young people recently including this statement - "It is only illegal if you...

We are all unique beings and therefore we must all be different.  The problem with difference though is that it seems...

Turning the camera on ourselves has been a long time coming and thank heavens it is now fashionable to do so. There...